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Masters of Business Administration Notes


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Nature and Characteristics of Leadership

There are some nature and characteristics of leadership

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Effective direction is not possible by managers without the said of leadership. The need for leadership would be evident if we look into the comparative use of authority, power and influence by managers in any organization.

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Selection and Training of Supervisors

Varied and numerous are the qualities required of a supervisory candidate. Technical knowledge, human relations know-how, communicative skill, analytical ability, judgment and emotional stability are some of the important attributes of the supervisors.

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Effective supervision

Supervision means overseeing the employees at work. Overseeing is to be done at all levels of management from top to bottom.

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Managerial guidance of personnel implies the provision of managerial help and assistance to employees. Such help or assistance is provided to operating personnel through the use of instructions.

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Enforcement of orders

The test of an order lies in its successful execution. The order is not executed properly in many cases either because of understanding or because of deliberate flouting of authority.

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Requisites of good orders

Like other communication, orders must be precise, accurate and complete.

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Types of order

Order given by top managers are general orders or directives. These general orders are broken down into specific orders through interpretation and judgment on the part of managers at the middle level of the organization.

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Orders of personal communication

Managerial orders form an important part of downward communication.

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Personal Communication

Personal communication between the superior and the subordinate takes place in both upward and downward directions.

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Building Communication Network

Need for multiple channels. Prompt and accurate flow of information throughout the organization is crucial for co-ordinated operations of any enterprise. For this the sole reliance on the chain of command for funneling all information is not practicable.

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Methods of Communication

There are three important methods of communication, viz., (a) verbal communication, (b) written communication, and (c) gestural communication.

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Importance of Communication

There are some importance of communication

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Communication involves an exchange of facts, feelings an information by two or more persons and provides the means of putting the personnel into action in an organization People are to be informed, guided and directed as to what should be done by them every now and then.

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Principles Relating to Direction Process

Direction process is related with those factors which make a particular direction technique effective and efficient.

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Principle relating to the Purpose of Directing

The basic purpose of direction is to get organisational objectives fulfilled through the integrated efforts of the subordinates.

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Divided into two parts of principles of direction

These principles can be divided into two parts

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Principles of Direction

Direction is one of the most complex functions of the management as it deals with people whose nature itself is quite complex and unpredictable.

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Importance of direction function

In this context, the importance of direction function in the organisation can be presented as follows

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Importance of Direction

The importance of direction in the organisation can be viewed by the fact that every action is initiated through direction.

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