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Model Grievance Procedure

The draft Model Grievance procedure, accepted by the labour conference in 1958, is as follows:

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Common Procedure

Clause 15 of model standing orders provides that “all complaints arising out of employment shall be submitted to the manager or the other person specified in this behalf with the right of appeal to the employer.”

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Importance and procedure or grievance handing

Grievances are but natural to arise in a organization where thousands of workers are employed because man differs in nature.

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Why grievances arise ?

There may be varied reasons for the arising of grievances which may be summarized as follows:

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Meaning and causes of grievances

Grievance is a feeling of discontentment or dissatisfaction among workers regarding anything concerned with the company.

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Transfers

Transfer is is the movement of an employee form one job to another without involving any significant change in duties, responsibilities, required skills, or salary.

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Promotion Policy

In actual practice, a sound promotion policy should include following elements:

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Promotions and transfers

The term promotion is used to refer to advancement of an employee to a better and higher job.

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Supervisory Training

Most of the training programmes meant for workers depend a great deal on the supervisors.

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Learner Training of method

The 'learners' are those who join industry semi-skilled jobs without any prior knowledge about the elements of industrial engineering.

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Internship Training of method

This method of training refers to a joint programme of training in which the technical institutions and business houses co-operate.

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Apprenticeship Training of method

This method of training is in vogue in those trades, crafts and technical fields in which a long period is required for gaining proficiency. The trainees serve as apprentices to experts for long periods, say seven years.

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Vestibule Training of method

A vestibule is a forecourt of entrance hall through which one has to pass before entering the main rooms in a house.

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On the job-training of method

Under this method, the worker is put on a machine or a specific job in the factory.

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Methods of Training

The following methods are usually adopted by industrial concerns to provide training to their employees.

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Types of Training

Training programmes maybe arranged by industrial concerns for different specific purposes

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Training

Having selected the most suitable persons for the various categories of jobs in the concern through the application of scientific techniques, it becomes necessary to arrange for their training.

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Oh the job-test and selection of procedure for recruitment and selection

It is on the basis of the results of these various tests that the candidate would be finally selected but before he is given a job on permanent basis it would be better to try him out for a few weeks in the factory itself.

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Medical test of procedure for recruitment and selection

No worker should be selected without a medical test. This is important because a person of poor health may generally be absent and the training given t him may go waste.

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Interview of procedure for recruitment and selection

The purpose of the employment is to find out the candidate mental and social make-up and to know whether the qualities possessed by them make him suitable for a job in the concern.

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